Online Review Management
Review Lead%
read online reviews about local businesses
%
of consumers are 'highly' or 'fairly' likely to use a business that responds to all of its online reviews.
%
of consumers only pay attention to reviews written within the past 2 weeks
Which landscaper would you contact?
Key Factors:
- Average star rating
- Total # of reviews
- Review frequency
- Age of reviews
- Average rating across multiple sites
- How a business responds to negative reviews
- Sentiment of the reviews
